Service

Supplier Relationship Management

Issue escalation, continuous improvement, long-term alignment.

Overview

What It Is

Ongoing management of your supplier relationships beyond individual orders. We handle escalations, drive continuous improvement, and ensure suppliers remain aligned with your requirements over time.

When You Need It

Managing multiple ongoing supplier relationships
Experiencing recurring issues despite corrective actions
Needing cost reduction from existing suppliers
Planning long-term capacity or capability development

Outputs

Deliverables

Quarterly supplier performance reviews

Issue escalation management

Cost reduction negotiation

Capacity planning discussions

Quality improvement initiatives

Supplier development roadmaps

Risks

What Can Go Wrong

Supplier relationship deteriorates without active management

Problems escalate without clear ownership

Cost creep from lack of regular negotiation

Supplier capability doesn't grow with your needs

Mitigation

How Canrocus Mitigates

We maintain face-to-face relationships with supplier leadership. Problems get addressed at the right level—not just with your factory contact. Regular reviews create accountability. We help suppliers understand your roadmap so they can invest appropriately.

Documentation

Example Artifacts

Supplier Scorecard

Available under NDA

Quarterly Business Review Template

Available under NDA

Escalation Matrix

Available under NDA

We can share detailed sample documentation once a simple NDA is in place. This protects both of our interests.

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Discuss Your Requirements

Every program has unique requirements. Let's discuss how this service fits your specific situation.

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